Taking 2 new engagements this quarter
[ Careers ]

Senior operators only.

No junior pods, no account managers reporting from a platform dashboard. Every role below states what you would run, the bar, and who it is explicitly not for.

Senior Paid Social Operator

Performance
Open

Meta + TikTok + LinkedIn. Creative is the lever. Math is the language.

What you'd run
  • End-to-end Meta + TikTok account management (+ LinkedIn / Pinterest / Reddit per fit)
  • Creative strategy alongside the creative lead — message-market match, format velocity, fatigue diagnosis
  • Server-side CAPI / TikTok events, cross-channel deduplication, attribution sanity
  • Weekly hypothesis-driven test cadence with kill dates
The bar
  • 5+ years hands-on, $3M+/yr cumulative Meta + paid-social spend personally managed
  • Can write a creative brief and direct UGC / video — not just buy media others made
  • Comfortable saying 'this campaign is dead' on Tuesday after a Monday launch
  • Has shipped iOS-14-era attribution work and knows where Meta's reported numbers lie
Not for
  • Buyers who treat creative as 'someone else's job'
Apply · Senior Paid Social Operator

Senior Marketplace Operator

Performance
Not currently hiring

Amazon + Walmart + DSP / AMC. Retail media as a real channel.

What you'd run
  • Hands-on Amazon Sponsored Products, Brands, Display, and Sponsored TV — plus Walmart Connect, Target+, Criteo where in scope
  • Amazon DSP + AMC for brands at scale
  • Listing optimisation alongside the catalog team — A+ content, listing experiments, BSR diagnostics
  • Profitability-first reporting (TACOS, contribution margin) — not just ACOS theatre
The bar
  • 5+ years deep in Amazon Ads with hands-on DSP / AMC experience
  • Has shipped at least one $10M+ GMV Amazon book and survived a Buy Box loss
  • Reads contribution margin, not just ACOS
  • Writes weekly readouts that include 'this didn't work, here's why'
Not for
  • Operators who never look outside Sponsored Products

Senior Lifecycle Operator

Performance
Not currently hiring

Klaviyo / Customer.io. Deliverability is half the job.

What you'd run
  • Klaviyo (DTC) and Customer.io (SaaS) flows, segmentation, and campaign cadence
  • Deliverability health: SPF / DKIM / DMARC, sending-IP warmth, suppression hygiene, inbox placement testing
  • SMS where in scope (Postscript, Attentive, Klaviyo SMS)
  • Lifecycle as a measurable channel, not a brand-warmth nice-to-have
The bar
  • 5+ years Klaviyo or Customer.io, with shipped flows on at least 3 brands
  • Can debug a Postmaster Tools complaint rate and explain DMARC to a CTO
  • Has rebuilt a list after a deliverability incident
  • Reports on revenue-per-recipient and net new contribution — not opens
Not for
  • Operators who treat email as 'just blast the list'

Senior SEO + GEO Operator

Performance
Not currently hiring

Technical, content, and AI search citability — one operator, three muscles.

What you'd run
  • Full-funnel SEO: technical, on-page, content architecture, link earning
  • GEO / AEO: optimisation for AI Overviews, Perplexity, ChatGPT, Gemini citability
  • Programmatic SEO at scale where the data supports it
  • Schema, llms.txt, structured data discipline
The bar
  • 5+ years SEO with at least one site grown past 100K monthly organic sessions
  • Has shipped programmatic SEO and lived through the de-indexation that follows when it's done lazily
  • Reads server logs without complaining
  • Has a stance on AI search and can defend it
Not for
  • Operators who only know on-page checklists

Senior CRO Operator

Performance
Not currently hiring

Hypotheses with kill dates. Tests that conclude in 14 days.

What you'd run
  • Funnel teardowns from ad-click to retention — heatmaps, session replay, behavioural analysis
  • Hypothesis-driven A/B tests with statistical sanity, not vanity-stat declarations
  • Landing-page architecture work alongside paid + creative leads
  • Quarterly experiment readouts: what shipped, what killed, what compounded
The bar
  • 5+ years CRO with at least 50 shipped tests and a 30%+ kill rate (it's a feature, not a bug)
  • Knows when not to test — has a stance on minimum traffic / sample / power
  • Can sit between paid, creative, and engineering and translate
  • Treats kill dates as binding, not aspirational
Not for
  • Operators who run tests forever waiting for significance

Senior Brand Strategist

Brand Studio
Not currently hiring

Positioning the paid team can pick up day one.

What you'd run
  • Lead brand strategy engagements end-to-end — interviews, segment work, competitive mapping, positioning, narrative, messaging
  • Pressure-test strategy against operator output — sample ads, PR angles, sales scripts — before sign-off
  • Operator briefings post-handoff: paid, content, sales
  • Quarterly checkpoints with retainer clients
The bar
  • 8+ years in brand strategy, agency or in-house, with shipped strategy work for at least 5 brands
  • Can interview a founder, a churned customer, and a salesperson in the same week and translate
  • Has rejected your own first draft because it 'wasn't operator-ready' — and means it
  • Writes more than decks
Not for
  • Strategists who deliver in 80-page decks

Senior Identity Director

Brand Studio
Not currently hiring

A system, not a logo. Built to be built inside of.

What you'd run
  • Lead identity engagements: logo, type, color, motion, photography direction, components
  • Component library design (Figma) + tokenised handoff (CSS variables) so engineering can ship
  • Six-application stress-test (web, ad, packaging, deck, OG, app screen) before signing off the system
  • Working guidelines doc, not a glossy PDF
The bar
  • 8+ years in identity, agency or studio, with shipped work for at least 5 brands at category-defining quality
  • Designs in motion as well as static — the days of static-only identity are over
  • Comfortable handing off tokens to engineers without a redraw
  • Has a portfolio that tells you what they refused to ship as much as what they did
Not for
  • Designers who 'don't do tokens'

Senior Writer / Verbal Identity Lead

Brand Studio
Not currently hiring

Voice that produces a different sentence.

What you'd run
  • Lead verbal identity engagements: voice, tone, messaging architecture, tagline development
  • Naming sprints in partnership with the brand strategist (linguistic + market screening)
  • Long-form editorial direction for retainers
  • Voice doc that produces real before/after rewrites — not 'friendly but professional' fluff
The bar
  • 8+ years writing — agency, in-house brand, or independent — with at least 3 shipped voice systems and a body of long-form to point at
  • Comfortable interviewing founders, support reps, and salespeople in the same week
  • Can defend a tagline against a six-person founder objection without losing the bet
  • Has refused a piece of work for being off-voice — and was right
Not for
  • Writers who can only write in one voice

Senior Web Design + Build Lead

Brand Studio
Not currently hiring

The site is the brand's largest piece of collateral. Ship it green on CWV.

What you'd run
  • Lead brand-led web engagements end-to-end: IA, component-first design, motion, build, CMS, handoff
  • Engineering-quality front-end work in Next.js, Astro, Remix, or Webflow — pick the stack to fit who maintains it after we leave
  • Performance budget locked at design — LCP, INP, CLS green at handoff
  • 30-day post-launch review on every engagement
The bar
  • Senior designer with shipped engineering chops, OR senior FE engineer with shipped design chops — both 8+ years
  • Has launched at least 5 sites that landed CWV green on production traffic
  • Has the discipline to design components before pages
  • Reads bundle-size reports without complaining
Not for
  • Designers who hand off a Figma file and walk

Senior Editorial Lead

Brand Studio
Not currently hiring

Content as an editorial product. Built to compound.

What you'd run
  • Lead content + editorial retainers: thesis, calendar, long-form, social, video / podcast direction
  • Editor-in-chief role across each engagement — single accountable senior on every piece
  • Quarterly brand-layer readouts: share of voice, narrative shift, citation
  • Capacity-honest scoping — bi-weekly long-form before weekly fillers
The bar
  • 8+ years editorial — magazine, B2B media, in-house brand, or agency — with a body of long-form to point at
  • Has run a calendar through one full year and not blown it up
  • Can edit a junior writer to ship-quality without rewriting from scratch
  • Treats engagement metrics as a secondary lens, not the primary one
Not for
  • Content marketers who think volume is the strategy

Senior AI Engineer / Operator-Tooling Lead

Operator Stack
Open

The reason 'AI-native' isn't a marketing claim.

What you'd run
  • Build, ship, and maintain the internal Claude Code skills, MCP servers, and operator tooling that make 1 senior do the work of 4
  • Direct platform integrations — Google Ads API, Bing Ads SDK, Klaviyo, Triple Whale, Shopify, GA4 — wired into operator workflows
  • Internal data layer: SQLite caches, decision log DB, experiments DB, MMM scaffolding
  • Automation discipline — anything done twice gets a skill or a script; humans always make the call
The bar
  • 5+ years senior software engineering with shipped production systems
  • Comfortable across Python and TypeScript; familiar with LLM tool-use, MCP, and agentic patterns
  • Has built internal tools at a shop where the engineers weren't the customers
  • Reads platform API docs as a primary research method, not a fallback
Not for
  • Engineers who treat marketers like users to be tolerated
Apply · Senior AI Engineer / Operator-Tooling Lead

Senior Account / Engagement Lead

Operator Stack
Not currently hiring

The PM that makes senior-only delivery actually senior.

What you'd run
  • Run client engagements end-to-end — kickoff, weekly cadence, decision log, change log, scope discipline
  • Single point of contact for the client, even when senior operators are on the call
  • Decision log: every major call logged with rationale to `~/Documents/DecisionLog`
  • Defend scope. Senior operators do not run scope creep with you in the room.
The bar
  • 5+ years agency PM or client-services lead — boutique, not pod factory
  • Can read a Looker dashboard and a Klaviyo flow with equal comfort
  • Has fired a client when the engagement turned toxic — and was right
  • Writes weekly recaps in a way the founder reads in 90 seconds
Not for
  • PMs who exist to schedule meetings

Operations Lead

Backbone
Not currently hiring

Finance, contracts, hiring ops. The reason the engine doesn't sputter.

What you'd run
  • Finance: invoicing, AR, contractor + vendor pay, monthly close, cash forecasting
  • Contracts: MSAs, SOWs, NDAs, renewals — straightforward terms, no procurement gauntlet
  • Hiring ops: applicant triage, scheduling, contractor onboarding, IP / compliance
  • Operating dashboards: utilisation, engagement margin, runway
The bar
  • 4+ years operations / finance at a service business or boutique agency
  • Comfortable with QuickBooks / Xero, contracts, and hiring ops in equal measure
  • Has run a 10–30 person services firm's ops solo, OR was the deputy who actually did
  • Treats process as a tool, not a religion
Not for
  • Generalists who haven't lived inside a P&L